Privacy Policy
Overview
This Privacy Policy explains how Nuli ("we", "us", "our") collects, uses, and shares information when you use our websites, apps, and services (collectively, the "Services").
Information We Collect
- Usage data: interactions with Services, device/browser details, and diagnostics.
- Account data: profile details provided by users when creating or updating accounts.
- Communications: support messages and product feedback submitted by users.
- Image data: photos users upload for analysis features (including ingredient and safety context).
How We Use Information
- Provide, maintain, and improve Nuli Services.
- Personalize user experiences and build new features.
- Communicate updates, security notices, and support responses.
- Detect and prevent abuse, fraud, and reliability issues.
- Comply with legal obligations.
Image and Face Data Policy
Nuli features may process uploaded images to generate analysis results. We do not use uploaded images for identity verification and do not create biometric identity profiles.
- Collection and use: only for requested analysis features.
- Storage: retained only as needed for product functionality and account continuity.
- Third-party processing: images may be processed by contracted AI providers to fulfill user requests.
- Restrictions: providers are contractually restricted from unrelated use.
Sharing
We may share information with infrastructure and analytics vendors operating under contractual controls, when required by law, or when necessary to protect rights and safety.
Data Retention
We retain information only for as long as needed to operate Services, meet legal obligations, and resolve disputes. Retention windows are periodically reviewed and tightened as systems evolve.
Your Choices
- Access, update, or delete supported account information.
- Manage communication preferences through app and device settings.
- Control app permissions at the operating system level.
Children's Privacy
Nuli Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Changes
We may update this policy periodically. The latest revision date appears at the top of this page.
Contact
Questions or concerns: contact@thdg.io